Apple has located a limited hardware issue that affects the most recent MacBook Pro models that utilise function keys, according to an internal memo released last week.
The issue apparently means that if either the MacBook Pro’s main logic board or solid state drive experiences failures, then both must be replaced. Apple has not specified what percentage of units are at risk, or why both components fail in tandem.
Apple has identified a specific population of MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports) units requiring both solid state drives and the main logic board to be replaced when either has a functional failure.
A message will appear when either the solid state drive or the main logic board part number is added to the repair of an identified MacBook Pro system. The message will indicate both the SSD and MLB must be replaced when either component has a functional failure.
Apple has allegedly authorised free repairs for this particular issue if the affecte MacBook Pro is covered by Apple’s limited 1 year garuntee or an extended AppleCare+ plan, excluding cases of liquid or accidental damage, in which case a fee still applies.
Apple states that the issue does not affect any other MacBook Pro models, whether with or without the Touch Bar, in order to facilitate a repair, visit the Get Support page on Apple’s website, before selecting “Mac”, “Mac notebooks”, “Hardware Issues”, “The topic is not listed” then outline the issue and select continue and “Bring in for Repair” to schedule an appointment, alternatively, you can contact Apple’s support advisors by phone or online chat to mail-in for repair.